Industries Served

HomeIndustries Served

We proudly serve dental and medical practices of all sizes.

At Reliant Data Solutions, we support dental and medical practices of all sizes, as well as businesses in the retail, trades, non-profit and manufacturing fields.  We are a leading provider of technology services for these industries in Western North Carolina and Upstate South Carolina. Whether you run an office with a single doctor or dentist or a large, multi-state medical group or dental service organization, we understand the challenges your organization faces and can deliver answers and solutions quickly. Ensuring your data remains secure and compliant is our focus, allowing you to put more of your time and energy into caring for your patients.

Industries Served

Dentistry

We have worked with dental practices and related specialties, such as oral surgeons, pediatric dentists and orthodontists, since 2006. We have extensive experience with the unique challenges of dental offices such as:

  • Configuring dental networks to communicate efficiently and securely
  • Advising on and installing servers and workstations that meet the demands of a dental office
  • Setting up digital x-ray sensors from Shick™ and other manufacturers
  • Installing and configuring intraoral cameras
  • Configuring panoramic and cephalometric x-ray devices
  • Troubleshooting issues with common dental software such as Dentrix™, Eaglesoft™ or PracticeWorks™
  • Migrating offices from paper to Electronic Medical Records (EMR) systems
  • Addressing and monitoring HIPAA requirements

“We want to all thank you SO much for the new upgrades to the office. We have been so happy with the new computers and how fast they are. Also, this is the first time we have ever been able to have functioning Wi-Fi, and this makes everyone happy! Adeline and Jake have been phenomenal (AS ALWAYS!), and we are so pleased to have you all on our team. “

Carolina Mountain Dental
Asheville, NC

If you are a dentist or dental specialist in need of experienced, knowledgeable IT staff, contact us today.

Eye Doctors

Much like our dental customers, ophthalmologists and other eye specialists have unique technology demands on their practice. We have extensive experience with HIPAA requirements and the unique demands of a medical practice such as:

  • Configuring networks to communicate efficiently and securely
  • Advising on and installing servers and workstations that meet the demands of an ophthalmology office
  • Interfacing digital OCT and other imaging devices with your practice management software
  • Securing your practice’s network against internal and external security threats
  • Troubleshooting issues with EMR, practice management and billing software
  • Security training for your staff
  • Migrating offices from paper to Electronic Medical Records (EMR) systems
  • Addressing and monitoring HIPAA requirements

“Reliant Data Solutions has done a fantastic job providing computer installation, network setup and technical support for my business – Laborde Eye Group. Kyle Bartley has provided consistent, dependable technical support for our complex needs, which include both hardware and software installation and staff training. Reliant Data Solutions has provided first-rate service in a friendly and timely fashion. Our complex computer network includes medical records, billing, scheduling and networking. The start-up was smooth and seamless. Most importantly, when we have questions or problems, Reliant Data Solutions has been there when we needed them. I strongly recommend Reliant Data Solutions for your business and home computer technical support needs.”

Robert P. Laborde, MD
Director & Retinal Surgeon
Laborde Eye Group
Hendersonville, NC

Medical Specialists

Much like our dental customers, medical specialists have unique technology demands on their practice. We have extensive experience with HIPAA requirements and the unique demands of a medical practice such as:

  • Configuring networks to communicate efficiently and securely
  • Advising on and installing servers and workstations that meet the demands of a medical office
  • Interfacing digital X-Rays and other imaging devices with your EMR software
  • Troubleshooting issues with EMR, practice management and billing software
  • Migrating offices from paper to Electronic Medical Records (EMR) systems
  • Securing your practice’s network against internal and external security threats
  • Addressing and monitoring for potential HIPAA problems
  • Security training for your staff

“I highly recommend Reliant Data Solutions for their prompt, courteous and friendly service. They are technically knowledgeable, are attentive to our needs as a dental practice and they get the job done right the first time. They were able to get our network working the way we wanted and made sure it was HIPAA-compliant in the process. Reliant Data Solutions is a great was a great business partner for our practice from 2007 until my retirement in 2018 and a pleasure to work with.”

Ty Hornsby, DDS PA
Oral and Maxillofacial Surgeon (ret.)
Hendersonville, NC

Non-Profits and Churches

We are honored to support the efforts of local non-profits and churches who are doing incredible work in our community. We understand that non-profit agencies want to ensure their agency dollars are used as efficiently as possible to enhance their mission. We partner with several non-profits and churches to enhance their programs through technology for a reasonable and predictable cost and can help non-profits in the following ways:

  • Providing services for a predictable monthly cost to make budgeting for IT costs easier
  • Configuring networks to communicate efficiently and securely
  • Advising on and installing servers, laptops and workstations that meet the demands of the non-profit
  • Advising on and supporting cloud-based solutions to minimize cost and maximize efficiency
  • Support common office programs such as Microsoft365™, Google Workspace™ and Quickbooks™
  • Install and troubleshoot common church and non-profit software including ACS™, Powerchurch™ and DonorPerfect™
  • Ensuring compliance with regulatory mandates and security best practices
  • Remote access to provide efficiency and mobility for staff

“Reliant Data Solutions is an excellent IT Partner, and I highly recommend their services! The Reliant team is fast to respond to questions, quickly resolves issues and monitors IT operations remotely to keep our computers and network running smoothly. Reliant Data Solutions helped our nonprofit with a recent move and worked closely with staff and other contractors to anticipate issues before they became problems and to ensure a smooth transition of our telephones, computers and network with as little “down-time” as possible.”

Erica Woodall
Assistant Director
Smart Start Partnership for Children
Hendersonville, NC

Manufacturing

Manufacturing businesses present unique technology challenges particularly in the areas of information management, security, and process efficiency. We understand how critical uptime is for manufacturing businesses. We work closely with our manufacturing partners to ensure that they are getting the most value out of their technology investments and that their critical processes run efficiently and reliably. Specifically, we can help with the following:

  • Configuring networks to communicate efficiently and securely
  • Advising on and installing servers, laptops and workstations that meet the demands of the business
  • Advising on and supporting cloud-based solutions to minimize cost and maximize efficiency
  • Provide and support common office programs such as Microsoft365™ and Google Workspace™
  • Install and troubleshoot common financial and order management software including Quickbooks™ and Sage BusinessWorks™
  • Ensuring compliance with regulatory mandates and security best practices
  • Remote access to provide efficiency and mobility for staff

Is there anyone you don’t serve?

Yes. Unfortunately, in order to give our business customers the attention they deserve, we do not work directly with an individual’s personal technology or with single-computer offices. However, if you need support for your home or single-computer office, call or email us and we are happy to provide referrals to local companies that will provide you excellent service.